Terms and Conditions of Use
TERMS AND CONDITIONS OF USE

Online Training
 
Before being admitted to the design services offered by this website you will have to work through a short online training. The purpose of this training is to better enable you to understand floor heating and to enable you to use the design services offered by this website. The training is neither aimed at enabling you to install REHAU products nor to provide case specific application support.
 
REHAU Products and Systems
 
Complete data and information about the REHAU products / systems dealt with by this website are to be found in the technical information sheets specifically relating to them. These can be obtained from the REHAU sales office concerned, or from the Internet under http://hydronic.rehau.com.au/downloads/. The information and data provided in this website cannot replace strict adherence to specifications, warnings and instructions in these technical information sheets. In any case using and processing products and checking their suitability for use in any specific case is the sole responsibility of the installer, planner or architect. REHAU’s general terms and conditions shall apply to all supplies of REHAU products.”
 
Design Service
 
By using the Design Service offered by this website the user confirms that he has fully understood the limited purpose of this service.
The Quick Quote is provided under the following conditions, limitations and assumptions:

  • This service is prepared for Australia and New Zealand floor heating applications ONLY.
  • By using this service the user is confirming that he will not make use of the data received other than for general quotation purposes.
  • It is assumed RAUTITAN 16mm pipe size is used.
  • The R-values of floor coverings are assumed
  • The target performance of the floor heating system to cover the residential-building heat load has been assumed to be 80W/m2. This assumption has been based on considerations of general climatic and residential construction conditions for the main capital cities of Australia and New Zealand.
  • The Quick Quote Service ‘Bill of Material Estimation’ terminates at the Floor heating manifold and does not include flow and return pipe work, pumps, expansion tanks, safety devices, valves, energy sources or any further devices that may be required for the operation of the hydronic heating system. A proper system design is required to determine if the Quick Quote ‘Bill of Material Estimation’ will be sufficient to condition the space adequately.
  • This service is not suitable for commercial projects or applications which involve cooling or heating and cooling.
  • The material list includes a factor to account for general material wastage factors based on experience. It is the User’s liability to check the material list and assure that it meets the project requirements.
  • If your project is outside of the above limitations, please use the Design+ Service

 
The Performance Calculation is provided under the following conditions, limitations and assumptions:
 
Assumed In-Slab Floor Structure:
 

 
Assumed Tacker Sheet Floor Structure:
 

 

  • This service is prepared for Australia and New Zealand floor heating applications ONLY.
  • By using this service the user is confirming that he will not make use of the data received other than for general quotation purposes.
  • The performance estimation is indicative and is based on assumed floor structure values as stated in the diagram.
  • It is assumed RAUTITAN 16mm pipe size is used.
  • The R-values of floor coverings are assumed
  • The target performance of the floor heating system to cover the residential-building heat load has been assumed. This assumption has been based on considerations of general climatic and residential construction conditions for the main capital cities of Australia and New Zealand.
  • The Performance Estimation Service ‘Bill of Material Estimation’ terminates at the Floor heating manifold and does not include flow and return pipe work, pumps, expansion tanks, safety devices, valves, energy sources or any further devices that may be required for the operation of the hydronic heating system. A proper system design is required to determine if the Performance Calculation ‘Bill of Material Estimation’ will be sufficient to condition the space adequately.
  • This service is not suitable for commercial projects or applications which involve cooling or heating and cooling.
  • The material list includes a factor to account for general material wastage factors based on experience. It is the User’s liability to check the Material List and assure that it meets the project requirements.
  • Maximum floor surface temperatures have been assumed as per ISO 7730:2005 Ergonomics of the Thermal Environment
  • If your project is outside of the above limitations, please use the Design+ Service

 
Disclaimer / Liability
 
REHAU DISCLAIMS ANY WARRANTY EXPRESS OR IMPLIED WITH REGARD TO THE INFORMATION AND DATA PROVIDED IN THE ONLINE TRAINING AND GENERALLY IN THIS WEBSITE AND/OR GENERATED BY THE USE OF THE DESIGN SERVICES. TO THE EXTENT PERMITTED BY LAW REHAU SHALL NOT BE HELD RESPONSIBLE FOR DAMAGE TO PERSON OR PROPERTY, CONSEQUENTIAL LOSS, LOSS OF PROFIT, LOSSES ON GOODS IN STORE OR THE LIKE, IRRESPECTIVE OF THE CAUSE, INCLUDING CAUSES WHICH ARISE OUT OF OR CONNECTED WITH THE USE OF THIS WEBSITE AND THE SERVICES OFFERED BY THIS WEBSITE.
 
Intellectual Property
 
Information, design, content and data contained in this website may be protected by Intellectual Property rights. Unless being explicitly allowed to by REHAU, the user shall not use, disseminate, copy it in any form or take any action in reliance of it.